How Summit Industries Achieved $47M in Supply Chain Savings
A multinational manufacturer modernized from legacy ERP to cloud-native platform, achieving 34% efficiency gains across 12 countries
Leading manufacturer with vertically integrated supply chain from raw materials to retail
Robert Tan stared at the report in disbelief. Summit Industries—an $2B manufacturing giant—was losing $4M every month to supply chain inefficiencies. And that was just what they could measure.
Summit had grown from a regional player to a multinational powerhouse. But their technology hadn't kept up. They were running on a 19-year-old ERP system patched together with duct tape and custom code. Manufacturing in Malaysia didn't know what logistics in Germany was doing. Finance in Singapore couldn't get real-time inventory data.
The legacy system had become a prison. Every business decision required workarounds. Implementing AI forecasting was impossible. Adding a new country operation took 6 months of IT work. Competitors with modern systems were running circles around them. Summit was big—but they were slow.
The Pain Points
- ✕19-year-old ERP system unable to support modern supply chain complexity
- ✕Siloed operations: Manufacturing, logistics, finance couldn't share data
- ✕No real-time visibility into inventory across 12 countries
- ✕Manual processes causing 18-hour delays in order-to-cash cycle
- ✕Inability to implement AI/ML for demand forecasting
Impact: The technical debt was costing Summit $4M monthly in inefficiencies, stockouts, and missed opportunities. Competitors with modern systems were responding to market changes 10x faster.
egenxy led an 18-month transformation: migrating from legacy ERP to cloud-native S/4HANA, implementing AI-powered supply chain intelligence, and standardizing processes across all 12 countries. A complete digital core replacement while keeping the business running.
Cloud-Native ERP Core
Migrating from on-premise legacy to cloud RISE with SAP—scalable, resilient, future-ready
- →SAP S/4HANA on AWS cloud for infinite scalability
- →Unified data model connecting all business units
- →Real-time analytics replacing batch-processed reports
- →99.99% uptime with disaster recovery across regions
Intelligent Supply Chain
AI-powered demand forecasting and inventory optimization—right product, right place, right time
- →ML demand forecasting with 87% accuracy (vs. 62% previous)
- →Automated inventory rebalancing across 12 countries
- →Predictive maintenance for manufacturing equipment
- →Real-time supplier risk monitoring and alerts
Process Standardization
Unifying global operations with standardized 'Order-to-Cash' and 'Source-to-Pay' processes
- →Standardized workflows across all 12 country operations
- →Reduced custom code by 70%—simpler maintenance, fewer bugs
- →Unified master data for customers, products, suppliers
- →Automated compliance reporting for all jurisdictions
Change Management Program
Because technology is only 30% of transformation—the other 70% is people and process
- →8,000 employees trained through role-based programs
- →Change champion network in each country office
- →Executive sponsorship ensuring priority and resources
- →Post-go-live support desk with 24/7 coverage during transition
How We Did It
Current state analysis, vendor selection, ROI modeling, risk assessment, roadmap creation
→ Business case, vendor contracts, project charter, governance structure
Cloud infrastructure, S/4HANA installation, data migration tools, integration architecture
→ Technical foundation, dev/test environments, security framework
Phased rollout by country and business unit, data migration, parallel running, go-live support
→ Country-by-country deployment, user training completion, cutover success
AI/ML implementation, advanced analytics, process refinement, knowledge transfer
→ Intelligent supply chain, predictive capabilities, operational excellence
Today, Summit operates as a unified global entity. Real-time visibility into every factory, warehouse, and shipment. AI forecasting that predicts demand with 87% accuracy. And $47M in annual cost savings. Robert Tan now says yes to expansion opportunities instead of explaining why the system can't support growth.
Measurable Results
"egenxy didn't just modernize our ERP—they transformed how we operate as a global company. We now have real-time visibility into every aspect of our supply chain across 12 countries. The AI forecasting alone has paid for the entire project. But the biggest win is agility—we can respond to market changes in hours instead of weeks. This is the foundation for our next decade of growth."
What we learned from this transformation—and what you can apply to your own organization:
Executive sponsorship is non-negotiable—transformation requires C-suite commitment
Cloud-first enables agility—modernize infrastructure before business logic
Phased migration reduces risk—don't big-bang a global enterprise
Invest 70% in change management—people adoption drives ROI, not just technology
Standardize before optimizing—clean processes before adding intelligence
Ready for Your Own Success Story?
Let's discuss how egenxy can deliver -$47M improvement for your organization.